"Great service beginning to end. We placed an order for a dining room table after cancelling with another company after waiting 5 months and still no delivery date in sight. Staff at the metro centre branch told us we would have delivery within 2 weeks. After ordering, a few days later we received a call with a delivery date, a few days before we got a 2 hour time slot and on the morning of delivery the drivers called when they were 20 minutes away. Our drivers where decky and Ian ( Blaydon) who were very helpful and friendly. They explained how I put the table up and what to do if I have any issues or need help. Brilliant customer service."

"Great service in the Gateshead store. Dave was friendly and approachable, giving us advice about the product we were interested in without being pushy. Overall a great experience in store"

"Perfect service and high quality goods delivered as usual from barker and stone house. The delivery drivers Kev and John couldn’t be more helpful, would highly recommend. Also Mel in metro centre store was very kind and patient. Thumbs up from me"

"I love Barker and Stonehouse - always had quality furniture. Just purchased 2 sofa’s. The service in the store at the Metro Centre was excellent as was the delivery by John & Kev of Blaydon. From store visit to sitting on the sofa in my lounge 5 days - remarkable."

"Bob at the Teesside Park store deserves to be recognised for his high level of customer service. He was patient and happily discussed options with me and made sure I was aware of my purchase’s delivery timings and the best options for me. He is a credit to your store!"