"We visited to purchase bedroom furniture after buying sofas recently. Rob Stonehouse could not have helped us more. The transaction was friendly, faultless and he was very helpful. The furniture from this store is bespoke but from start to finish the customer experience is paramount, I could not recommend Barker and Stonehouse enough"

"Great service in the Gateshead store. Dave was friendly and approachable, giving us advice about the product we were interested in without being pushy. Overall a great experience in store"

"I recently purchased several items from the metro centre branch of Barker & Stonehouse. Firstly, l’d like to say the quality and pricing of the products were excellent (25% sale). Equally as impressive was the customer service. Sharon Phillipson could not have been more helpful - she was hugely knowledgable, professional and courteous. Well done B&S, highly recommended"

"I visited the Gateshead branch today with my Gran. Dave Stafford & the team were extremely efficient, polite & courteous. We are very satisfied with the service and eagerly await the delivery of our new furniture. The store itself is clean, tidy and has a lot to offer. All in all a great experience!"

"Bob at the Teesside Park store deserves to be recognised for his high level of customer service. He was patient and happily discussed options with me and made sure I was aware of my purchase’s delivery timings and the best options for me. He is a credit to your store!"