Come and join us

At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and
unrivalled customer service. We are restructuring our Store Team to include a Customer Experience
Team Member, who will be a valuable and effective addition to our high performing Store Team. The
position will be based in our Knaresborough Store. The Customer Experience Team Member will be a
key member of the team who will enhance the customer experience when visiting our store.

Are you a ‘people person’, do you possess excellent communication skills, can you work in a fast-paced
environment and make quality common sense decisions and are you good at putting the customer
first? Are you a great organiser, can you manage customer expectation, demonstrate professional
telephone answering skills, take pride in your workplace and always deliver on your promises?

If so, you will have the opportunity to work in a unique environment and maximise your skills during
ever changing situations that provide the chance to be part of a focused and goal-oriented team.

The successful candidate must :

• Have excellent communication skills
• Have the ability to build instant connections through an inviting customer greeting
• Offer and source help for customers when needed
• Complete accessory sales
• Assist customers with order collections
• Have the ability to communicate professionally via telephone and field calls
• Provide administration support and updates
• Assist in the upkeep of store standards.
• Have the ability to prioritise effectively and work under pressure
• Be able to work flexible part-time hours including some Bank Holidays

Barker and Stonehouse is a family run company business founded in 1946 with great products and superb
presentation. Everything about our employees shines, from vibrant personalities, loyalty and commitment to
offering the very best in customer service.

We are looking to recruit a dynamic, commercially minded, enthusiastic and flexible Salesperson for our
Knaresborough Store. Exposure to a furniture retail background would be advantageous, however, not essential.
You must be willing to work Monday to Sunday (5 days per week).

Duties include :
• Selling quality furniture and other household products to our customers
• Providing a first class level of customer service
• Greeting and liaising with customers
• Negotiating prices
• Having an in-depth product knowledge
• Processing orders and agreeing delivery arrangements
• Obtaining and inputting information via computer systems
• Checking stock levels

Suitable candidates should :
• Be computer literate and good with figures
• Have a flexible approach regarding work and working hours
• Have the ability to work well as a member of a team and to work using your own initiative
• Have a smart appearance and be well organised with a pleasant manner
• Be comfortable dealing with customers face to face and via telephone

We offer :
• Attractive salary and benefits package
• Excellent Working Environment

Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation and require bright spirited people to make it all work. Everything about our employees shines, from their vibrant personalities to their loyalty and commitment. We are about to start a new chapter in our history and we would like you to be part of it.

Are you a creative and ambitious Visual Merchandiser? This is a rare opportunity to join one of the UK’s leading independent retails where you will create engaging, exciting and immersive in-store displays.

• A self-motivated and passionate retail professional with an eye for home interiors.
• A good communicator who can express their ideas and requirements.
• Creative and energetic, you will deliver displays that stop customers in their tracks.
• You will have a good appreciation of what it takes to make the sale.
• A self-starter who will be able to take your cue from the Display Manager and run with it.