Your furniture can be cleaned with a damp soapy cloth, before being left to dry fully. We don’t recommend using any abrasive substances as these may scratch the surface.

In order to prolong the life of your garden furniture, we recommend that you cover it when not in use, and store it away in a dry and protected area during off-season periods. Always remove any cushions before covering, and ensure you use a breathable cover that allows ventilation.

We recommend cleaning your rattan furniture every 1 to 3 months to avoid bacteria or mould building up. Dust and debris can be washed away as needed with a clean damp cloth, or soapy water.

A soft non-abrasive brush or tweezers can be used to clean in between crevices, but take care not to damage the weave.

Your furniture should be thoroughly rinsed and dried with a dry cloth. Alternatively, leave your furniture to dry in a well ventilated area.

Please note:

Wood is a natural material, and its appearance will change over time – even with the use of a furniture cover. Finishes will fade in places and may become grey in colour. To restore the finish, the furniture needs to be sanded and oiled at least once a year. You may wish to do this when you first bring your furniture out of storage for the new spring/summer season.

Please note:

It’s advisable to wash your teak garden furniture occasionally with only water and a soft brush. Any accumulated dirt should be washed away once or twice a year using a suitable teak cleaner, such as the Pacific Hardwood Cleaner we have available to purchase in our stores and online.

Please note:

Dust your aluminium furniture with a clean cloth before washing with warm soapy water. The solution can be left to work for a few minutes if needed, then rinsed well. When left to dry naturally, your aluminium frames should be dry within an hour.

Please note:

Outdoor fabrics are designed to withstand the elements. We advise cleaning your fabrics with water and mild soap regularly to wash away any dirt and keep it looking fresh, but do check care labels first as fabrics treated with stain-resistant coating may only be cleaned with water. Make sure you rinse thoroughly with clean water and dry with a clean cloth.

Most outdoor cushions are not suitable for machine washing or tumble drying. They should be spot cleaned only. Please refer to specific care instructions.

Always treat spillages immediately with a clean damp cloth. Do not rub spills into the fabric. Instead, blot the liquid. Gel based spills such as ketchup should be left to solidify, so you can then carefully scrape it from the surface.

You may wish to treat rope garden furniture or crochet materials with a fabric and upholstery protector for added resistance against stains. For spot cleaning, apply soapy water and use a soft cloth to gently work the solution in. Rinse thoroughly, blot away any excess moisture, and leave to air dry.

Please note:

To keep your glass tabletops looking their best, simply spray with a suitable glass cleaner and buff with a soft cloth. Use a separate damp cloth to polish, then leave to dry.

Always protect your tabletops with placemats or trivets, and never sit or stand on them. Please note that under intense sunlight, glass tabletops can act as a magnifying lens, focusing sunlight into a hot spot that may damage nearby materials. This can be avoided with the use of furniture covers or a parasol, or by keeping your furniture in a shaded area.

As with all outdoor furniture – we recommend keeping it covered when not in use, and bringing it indoors during extreme weather.

The following care information applies to items featuring faux stone (including sintered stone, faux travertine and faux marble), and glazed tiles.

To keep your furniture looking its best, clean surfaces gently using a soft cloth and a solution of mild soap and water. Avoid abrasive cleaners and never use a pressure washer, as these can cause damage.

We recommend keeping your furniture covered when not in use, and bringing it indoors for extra protection during extreme weather conditions. Always remove cushions before covering, and ensure you use a breathable cover that allows ventilation.

This information applies to plastic materials such as polypropylene, resin and recycled plastic.

Plastics can be cleaned with a damp cloth and a non-aggressive detergent diluted in water. Do not use abrasive cleaning materials or equipment. Rinse with plenty of water and dry with a dry cloth.

When not in use outdoors, it is advisable to cover your furniture to protect it from sun, wind, rain, frost, tree sap and bird droppings. During harsh weather conditions, we recommend bringing your furniture indoors for extra protection.

 Always remove any cushions before covering, and ensure you use a breathable cover that allows ventilation.

To keep your parasol looking its best, wash the fabric occasionally with a sponge, mild soap and lukewarm water. Dirt and dust can be cleaned away with a soft brush as needed. Aluminium parts should be wiped down with a damp cloth.

Your parasol base should be regularly maintained to ensure optimum performance. Any rusting to stainless steel tubes can be removed with a suitable stainless steel cleaner.

Please note:

Proper care and regular maintenance will keep your fire pit furniture in top condition and ensure it lasts for many years to come. You can find more info in our handy guide on how to use a fire pit.

As with all outdoor furniture, we recommend covering it when not in use (once fully cooled) and bringing it indoors during extreme weather conditions. Always remove any cushions before covering, and ensure you use a breathable cover that allows ventilation.

To clean exterior surfaces:

Watch out for:

We recommend covering your garden furniture with a suitable cover whenever it isn’t in use, to protect it from premature aging from the elements.

Your outdoor furniture covers should be cleaned with mild soapy water and a soft sponge. Please allow the cover to dry before using it or storing it away. Make sure you check your cover regularly for tears to ensure your furniture is properly protected. Covers must be fastened securely, especially in high winds.

Please note: