We’re always happy to answer your questions and help in any way we can. To make things as easy as possible for you, we’ve put together questions that customers often ask us. So take a look at the questions below and there’s a good chance we have the information you’re looking for. If you still need help, then give our friendly Customer Service Team a call on 0333 010 2352
If you’ve shopped online, just call our Internet Team on 0333 010 2352 before delivery takes please or within 14 days of receiving your order to arrange a collection or exchange. Please bear in mind there’s a charge of up to £159 for this service, (accessories are charged at £9.95 depending on the size of the item) https://www.barkerandstonehouse.co.uk/delivery/ Alternatively, you can drop off at one of our collection points and we’ll take it from there. All we ask is that whatever you return is in the same condition you received it.
It’s a little different for instore orders so be sure to check with your local branch about cancellation and returns. Get in touch with your local showroom team who’ll be happy to help.