Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough.

Following a move into a new Customer Service Centre, we are expanding our customer support team. We need customer focused professionals who can be part of our highly effective department to deliver customer service resolutions, arrange customer product deliveries, whilst handling a range of customer enquiries.

These exciting opportunities offer challenging and rewarding roles whilst providing a varied working environment.

You will have the opportunity to test your communication, organisational and resolution management skills to the full, all of which will be vital to success of the Customer Service Department.

• Have excellent computer skills
• Be able to communicate professionally via telephone and in writing
• Be able to prioritise effectively and work under pressure
• Be able to work well as a member of a growing team
• Understand customer needs and be able to offer bespoke solutions

• Attractive salary and benefits package
• Excellent Working Environment

Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation and require bright spirited people to make it all work. Everything about our employees shines, from their vibrant personalities to their loyalty and commitment. We are about to start a new chapter in our history and we would like you to be part of it.

Are you a creative and ambitious Visual Merchandiser? This is a rare opportunity to join one of the UK’s leading independent retails where you will create engaging, exciting and immersive in-store displays.

We are looking to recruit the following : Temporary Visual Merchandiser – (to cover maternity leave) Based in Hove Store

• Reporting to the Creative Manager, you will put together showroom displays that follow creative trend guides and look sheets
• You will interpret the brief into eye-catching displays that dramatize the brand in-store and capture our customer’s imagination
• Occasionally, you will be required to visit other branches of the company and work on exciting projects such as store openings, exhibitions and photo-shoots
• This is a hands-on role that involves pitching and dismantling displays, moving furniture and the use of ladders
• You will need to maintain stock levels of the accessories shown on the display together with keeping ticketing and point of sale materials up to date

• A self-motivated and passionate retail professional with an eye for home interiors
• A good communicator who can express their ideas and requirements
• Creative and energetic, you will deliver displays that stop customers in their tracks
• You will have a good appreciation of what it takes to make the sale
• A self-starter who will be able to take your cue from the Creative Manager and run with it

• Attractive Salary
• Excellent Working Environment
• Attractive Benefits Package

Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation and require bright spirited people to make it all work. Everything about our employees shines, from their vibrant personalities to their loyalty and commitment. We are about to start a new chapter in our history and we would like you to be part of it.

Are you a creative and ambitious Visual Merchandiser? This is a rare opportunity to join one of the UK’s leading independent retails where you will create engaging, exciting and immersive in-store displays.

• Reporting to the Creative Manager, you will put together showroom displays that follow creative trend guides and look sheets
• You will interpret the brief into eye-catching displays that dramatize the brand in-store and capture our customer’s imagination
• Occasionally, you will be required to visit other branches of the company and work on exciting projects such as store openings, exhibitions and photo-shoots
• This is a hands-on role that involves pitching and dismantling displays, moving furniture and the use of ladders
• You will need to maintain stock levels of the accessories shown on the display together with keeping ticketing and point of sale materials up to date

• A self-motivated and passionate retail professional with an eye for home interiors
• A good communicator who can express their ideas and requirements
• Creative and energetic, you will deliver displays that stop customers in their tracks
• You will have a good appreciation of what it takes to make the sale
• A self-starter who will be able to take your cue from the Creative Manager and run with it

• Attractive Salary
• Excellent Working Environment
• Attractive Benefits Package

Barker and Stonehouse is a family owned and run retail business with stores across the UK. We support 2 businesses with a 400+ user base across multiple locations with a centralised IT Department.

Due to continued business growth, we are looking to recruit a well-rounded IT Service Desk Manger, as part of the IT Team based in our Head Office in Stockton on Tees. The successful candidate must be fully conversant with all aspects of Windows Server 2003 – 2016 Active Directory, Group Policy, office 365 and have experience with all aspects of both local and wide-area networks.

At a time when we are investing heavily in our IT infrastructure and software, this is an exciting time to join our team as we install a custom Dynamic’s Business Central ERP, solution alongside new CRM and web platform.

Working with the IT Management you will have day to day responsibility of the IT support function of our helpdesk, advise on issues pertinent to the business operation and focus on the development of the internal procedures and performance of the support team.

The IT Team itself is continually expanding based on our strong business growth as we continue to strive forward to make our digital offering the best in our field.

• Provide professional IT Support to staff.
• Manage the centralised Helpdesk Facility and ensure requests are resolved to a high standard in agreed timescales.
• Manage the team of IT Support Technicians ensuring they are motivated and working effectively.
• Log, actively respond and, where possible, resolve technical issues - Ensure that any new installations and ongoing maintenance of equipment is kept to the highest standard.
• Provide technical training to both new and existing staff - Lead and project manage the delivery and implementation of new hardware / software.
• Contribute to the planning and implementation of future IT projects and developments.
• Demonstrate significant experience of working in an IT Support Service Environment where you have managed a team or shown team leadership.
• Provide a point of reference for all systems supported within our environment and becoming a specialist for the different systems.
• Act as point of contact for logistical deployments of IT equipment by shared IT services. Support the team manager and head of service with representation at shared service meetings.
• Work collaboratively with other stakeholders to share best practice and ensure consistent standards.
• Ensure the organisational priorities are communicated and understood by your team and empower them to cascade this to their teams.
• Manage business critical projects.
• Ensure business policies and procedures are adhered with at all times.
• Always uphold the system integrity, and security by design and deployment.

The successful candidate must have substantial experience in an IT support desk, preferably with leadership experience. Excellent IT Skills with knowledge of network fundamentals, Windows and or Unix servers, VOIP telephony, 24/7 ERP system support is required. The successful candidate must have the ability to make decisions with an understanding of wider implications to the business.

A full UK driving license is required for this role. We also offer digital training in order to help you develop together with on the job learning day to day.

The role will primarily be Monday to Friday working with occasional weekend support and travel when required.

In return we offer a competitive salary, with 28 days holiday per annum (includes Bank Holidays), flexible working and staff discount after 6 months.

Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. We are the only branch in the Midlands and have been trading very successfully from the Nottingham/Derby site for over 10 years.

Designer brands, reclaimed furniture and the very best of British craftmanship is just a fraction of what we do!

• Exhibiting excellent floor presence and ensuring all customers receive service like no other.
• Delivering excellent product knowledge and being able to use that to drive sales.
• Display a “can do” and flexible approach in regards to work and working hours must be willing to work 5 days per week, Monday– Sunday.

• Passionate about interiors and furnishings.
• Experienced in 1-1 sales.
• Able to use initiative as well as having the ability to work well within our team.
• Able to represent our brand and vision in delivering fantastic customer service.

• Attractive salary and benefits package – target earnings of £30K - £40K.
• Excellent Working Environment.

Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture relater. Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford.

Designer brands, reclaimed furniture and the very best of British craftmanship is just a fraction of what we do!

• Exhibiting excellent floor presence and ensuring all customers receive service like no other
• Delivering excellent product knowledge and being able to use that to drive sales
• Display a “can do” and flexible approach in regards to work and working hours must be willing to work 5 days per week, Monday– Sunday

• Passionate about interiors and furnishings
• Experienced in 1-1 sales
• Able to use initiative as well as having the ability to work well within our team
• Able to represent our brand and vision in delivering fantastic customer service

• Attractive salary and benefits package – target earnings of £30K - £40K
• Excellent Working Environment

Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. We are looking to recruit enthusiastic and flexible Temporary Drivers for our Eggborough Warehouse. This position will be for approximately 6 months.

• The safe delivery of furniture to customers and warehouses
• Unloading and loading vehicles securely and correctly
• Ensure pre-delivery quantity and quality checks are carried out
• Report any discrepancies or damage immediately
• Plan and drive to predetermined appointments with due care and attention
• Liaise with customers to confirm delivery times
• Ensure the safe off loading and delivery of furniture to customer’s properties and warehouses
• Ensure furniture is unwrapped and checked for any damage prior to leaving the customer’s properties
• Maintain vehicle to the legal requirements and as outlined in the Driver’s handbook
• Adhere to health and safety rules and regulations
• Other reasonable duties within the job holder’s capabilities

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

• A full CPC Licence and Driver Card
• A flexible approach
• Able to work on your own initiative and as a member of a team

• Attractive salary and benefits package
• Excellent Working Environment

Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. We are looking to recruit enthusiastic and flexible Drivers for our Eggborough Warehouse.

• The safe delivery of furniture to customers and warehouses
• Unloading and loading vehicles securely and correctly
• Ensure pre-delivery quantity and quality checks are carried out
• Report any discrepancies or damage immediately
• Plan and drive to predetermined appointments with due care and attention
• Liaise with customers to confirm delivery times
• Ensure the safe off loading and delivery of furniture to customer’s properties and warehouses
• Ensure furniture is unwrapped and checked for any damage prior to leaving the customer’s properties
• Maintain vehicle to the legal requirements and as outlined in the Driver’s handbook
• Adhere to health and safety rules and regulations
• Other reasonable duties within the job holder’s capabilities

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

• A full CPC Licence and Driver Card
• A flexible approach
• Able to work on your own initiative and as a member of a team

• Attractive salary and benefits package
• Excellent Working Environment

Are you a ‘people person’, do you possess excellent communication skills, can you work in a fast-paced environment and make quality common sense decisions and are you good at putting the customer first? Are you a great organiser, can you manage customer expectation, demonstrate professional telephone answering skills, take pride in your workplace and always deliver on your promises?

If so, you will have the opportunity to work in a unique environment and maximise your skills during ever changing situations that provide the chance to be part of a focused and goal-oriented team.

• Have excellent communication skills
• Have the ability to build instant connections through an inviting customer greeting
• Offer and source help for customers when needed
• Complete accessory sales
• Assist customers with order collections
• Have the ability to communicate professionally via telephone and field calls
• Provide administration support and updates
• Assist in the upkeep of store standards
• Have the ability to prioritise effectively and work under pressure
• Be able to work flexible part-time hours including some Bank Holidays