As one of the UK’s largest independent furniture retailers, we are constantly looking at ways to enhance our customer’s experience, whether that’s through updating and extending our stores or creating added value for customers on their shopper journey in-store. Recently, we’ve chosen to further strengthen our online presence with the help of four expert new members of staff.
With our headquarters on Teesside Park in Stockton and nine stores across the UK, including London – we’re set to develop our popular website and online community even further.
Our new members of staff, pictured left to right, include:
Claire Andrews, Website Development Manager – Claire, from Richmond, North Yorkshire, will oversee all content, design, merchandising and online marketing for Barker and Stonehouse’s website.
She is responsible for the customer experience and journey online, looking for opportunities to improve site conversion and customer satisfaction. Claire previously worked at the head office of John Lewis in Victoria, London.
Paulina Hobson, Online Content Co-ordinator – Pauline, from Ingleby Barwick, Stockton, is tasked with creating engaging, inspiring and informative copy for our full online product assortment. Paulina is responsible for the launching and locating of products on the website, producing web features and providing support in increasing the brand’s social media presence.
Paulina joined Barker and Stonehouse from an e-commerce agency based in Stockton, where she was heavily involved with creating social strategies.
Sarah Naylor, E-commerce Production Assistant – Sarah, from Hartlepool, is responsible for the editing and publishing of all product imagery and the production of the detailed product specifications that can be found online and in store. Sarah also helps with planning and developing content for a number of our social channels.
Sarah graduated in graphic design from Teesside University and has previously worked for a designer fashion store as part of their e-commerce team.
Sabira Ali, Web Developer – Sabira, from Middlesbrough, works closely with our Web Manager, taking shared responsibility for both the front end and back-end development of all new Barker and Stonehouse website and mobile projects.
Before joining Barker and Stonehouse, Sabira worked for a web development company based in Stockton and she has worked with many UK based charities, helping them establish and maintain an online presence.
Barker and Stonehouse Managing Director James Barker said: “Over the last year, we’ve made huge investments in our offering to customers – for instance, developing our £4.5m flagship store and HQ in Stockton.
“Customer service is always one of our top priorities, and we recognise the important role that our website and social media make to that.
“I’m delighted to welcome our new members of staff to the Barker and Stonehouse team – their specialist skills will make a valuable addition to our already-successful online presence.”