Customer Testimonials

Mrs J Flatman (via post)
I'd like to thank Barker & Stonehouse for my lovely suite, (in fact a lot of my furniture is from you which I've had for years,) the delivery men were very good, they had to take a door off and also the handle from the front door to get my old suite out, (which was also one of yours) but the person I would really like to thank is one of your salesman David who went above and beyond good service, he came out to measure the door because of my anxiety of getting my old suite out, then when the new suite was delivered he came to see everything was alright.

Thanks again to everyone.
Emma Bridget Mather (via Facebook)
Visited your Nottingham store for the first time yesterday, fantastic store with lovely products! We were greeted by Craig who had great customer service skills, very helpful and professional! Highly recommend.
Carol Ann Jowers (via Facebook)
Thank you barker and stonehouse, love my new table and chair.

Fabulous quality!
Mrs Sarah Kelly (via TrustPilot)
Great value for amazing furniture and communication about my order was very professional and organised. Will definitely order more items.
Kieran H (via TrustPilot)
Excellent delivery service - booked for Saturday morning but phoned on off chance to see if they could deliver Friday evening as they had finished another local drop off early. Product just as described and high quality.
Jessica Mary Hill (via Facebook)
I'd just like to say thank you to Barker and Stonehouse for excellent customer service - we had some beautiful sofas delivered this week but unfortunately one of them was the wrong colour. Instead of taking the sofa back the delivery men left it, stating that we wouldn't be seen without one (it's still a gorgeous colour that matches the room well!!) - the delivery men told me that I wouldn't need to do anything at all, that he would sort it and I'd get a call within half an hour to rearrange delivery of the correct colour sofa - and B&S didn't let us down! We were quite happy with this, but today we had a lovely surprise in the post - it had obviously been noticed that I'm heavily pregnant and here's what had been sent to us.

So thank you, what a beautiful, thoughtful gift. It's very much appreciated.
Colleen Roberts (via Facebook)
Love Barker and Stonehouse - we never look elsewhere for our next furniture purchase. The minute I saw the Harborough Sofa range I knew I was having it - purchased via the Knaresborough store - we received fabulous customer service from start to finish - the delivery drivers are great and always polite.
Lisa Snook (via TrustPilot)
Excellent customer service from all staff I encountered including the delivery drivers . The bed is also fantastic!
Brett Compton (via TrustPilot)
I came across the Battersea shop whilst driving past everyday, commuting from the south coast to London, and thought I must pop in one day to have a look. We were having an extension at the time so we needed to furnish it with some nice furniture.

As soon as I walked in I thought ‘this place is amazing’ I rang my wife to say we must both come and see this. Quirky, different kind of furniture you wouldn't normally see anywhere else. We bought a table and bench and some lighting which we are very pleased with, and have since bought bedroom furniture, and most recently some dining chairs.

The staff in the shop were very helpful, and the delivery guys whom we have had a couple of times now, were very polite and professional.

Barker and Stonehouse is the first place I would go to furnish our house.

Plus, very pleased they are opening a new shop in Hove which will be much nearer!
Caterina Filardi (via Facebook)
Thank you Barker and Stonehouse for my incredible Craven Sofa! Everything about it is perfect and the sofa of my dreams. It literally makes my Living Room.
AMC14 (via TrustPilot)
Good quality products, knowledgeable staff and great delivery service. I would highly recommend.
Richard & Linda Bennett (via post)
Over the years we have bought a complete set of Carisbrooke bedroom furniture, cushions, occasional table and three pieces of lounge furniture from the Fama 'Afrika' range. Sadly perhaps for you, but good news for our bank account(!) I think this will be the end of our current spending spree, so it seems timely to write to you and thank you for your excellent service to us.

We must first of all mention Ray West at the Knaresborough store, who has been so helpful to us with advice about the furniture and in particular about colours. Secondly, on each occasion the delivery men were brilliant - always friendly and cheerful and always very careful with the bulky furniture. And thirdly, thank you for providing a recycling service. Goodness knows what we would have done without this.

So, for us the whole process has been superb. To us your company stands out from the crowd for providing excellent products, genuinely helpful staff, matchless service and delivery, and competitive prices. We have always recommended you to our family and friends and will continue to do so. You really do deserve to succeed.
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