Delivery

Delivery

Delivery: nationwide and direct to your door

Our dedicated fleet of vehicles operates nationwide to deliver everything from sofas to sideboards, beds to bookcases and dining tables to desks. All directly to the doors of our lovely customers.

* We deliver to UK mainland only, excluding Highlands and Islands.

An expert team on call

Each and every home we deliver to receives the undivided attention of a friendly and highly trained team. They’ll not only deliver your furniture, but make sure it’s in the room you want it to be. Experts in guiding your furniture through the tightest of spaces and most awkward of spots, these delivery ninjas can operate in homes of every shape and size.

EFFICIENT & ECO-FRIENDLY

We care about the environment and we know you do too which is why we’ve introduced our new long-distance delivery time slots. When we’re delivering to you from afar, we make sure to time this with deliveries to other customers close-by to help reduce the carbon footprint of your delivery. So, once you’ve placed your order we will agree a week for delivery. The week before your delivery we will contact you by text twice; once to confirm the exact day and the other to confirm the exact time, so you always know exactly where you stand. See? Easy and eco-friendly!

Leave the recycling to us

Besides taking away any packaging, your delivery team can – for a small charge – remove and recycle your old furniture. By employing our own fleet of drivers and customer support staff (rather than farming things out to a third party) we can keep standards high. And if you have any queries, we’re more than happy to take a call if you want to discuss your delivery with a real person.

So how much does delivery cost?

We try to keep delivery prices as competitive as possible and always aim to offer best possible value for money with a service that’s second to none. As you can see from the table below, prices vary depending on which delivery option and service you choose and what you’ve ordered.

Delivery

Process

Times

Price

Click & Collect Order online and collect from a store or warehouse of your choice. Once in store you will receive notification, feel free to collect at your convenience. (please check store and warehouse opening hours) here. This usually takes 7-10 days. FREE
Large Furniture As soon as your full order is in stock, we’ll call you to arrange delivery. Your items should be delivered within two weeks of coming into stock, this will either be delivered by Barker & Stonehouse or one of our approved suppliers. * £49
Bedsides, lamp Tables, Mattress, Mirrors, Lighting and other fragile items * As soon as your full order is in stock, we’ll call you to arrange delivery. Your items should be delivered within two weeks of coming into stock, this will either be delivered by Barker & Stonehouse or one of our approved suppliers. * £29
Bar Stools and other Occasional furniture *
(Max 4 items)
As soon as your full order is in stock, we’ll dispatch your order via DPD. Usually, your items should be delivered within 3-5 working days of coming into stock, this will be delivered via DPD* £7.95
Rugs As soon as your full order is in stock, we’ll despatch your order via our approved couriers. Rugs will be delivered within three days of coming into stock. £5.95
Accessories As soon as your full order is in stock, we’ll dispatch your order via DPD. Accessories will be delivered within three working days of coming into stock. £3.95

*The delivery times we provide are given in good faith but there are some out of area postcodes where delivery may take a little longer. If you’d like more specific information on this, please contact our Web Sales team by email webenquiries@barkerandstonehouse.co.uk or phone 0333 010 2352.

*Due to the nature and size of some of our furniture, accessories, lighting and other fragile items the selected delivery option may not apply, but don’t worry, we will inform you of the alternative delivery options and cost once your order is in stock.

Answering your delivery questions…

Next to the item online, you’ll see when the item is either due in stock or if it’s already in and ready to go. Once in stock, larger items take up to two weeks to deliver, whilst accessories should be with you in three days.
No, you don’t. We know you’ve got more important things to do. That’s why we send you a text with a two-hour delivery slot, so you can get on with the rest of your day. Just remember to provide us with your mobile number you use the most with your order details.
Whilst our delivery team are used to dealing with tricky spaces, they do need to know if there are any difficulties to deal with on arrival. You can let us know if you think there may be a problem by letting us know in the comments box at the website checkout.
Whilst we do everything we can to make sure your order gets to you when promised, sometimes the unexpected can cause a delay. You can be sure that if this happens, we’ll be working hard to put things right as quickly as possible. In the meantime, you can always get a live update by calling our sales team on 0333 355 9359.
When furniture arrives in our warehouse, it undergoes a thorough pre-delivery inspection to make sure it hasn’t suffered any damage on its way to us. That way, you get your order in the condition you expect it to be in. To do this properly, we have to remove some or all of the packaging.
Currently, we don’t deliver overseas, what we can do is deliver to any UK mainland port for you to make your own shipping arrangements. However, we do work closely with a reputable overseas logistics company who are able to look after this on your behalf. For further details please email us at webenquiries@barkerandstonehouse.co.uk
Of course we can. At Barker and Stonehouse, we’ve been recycling all our packaging for over a decade. And now, we’ll take away your old furniture too. For a small charge of £50, we’ll load, transport and deliver any furniture that’s in good enough condition for re-sale to The British Heart Foundation. Anything else, we make sure is properly recycled. To take advantage of this service, just add the recycling option to your order at the checkout.
SIGN UP FOR THE LATEST OFFERS, IDEAS AND MORE

 

YOUR BASKET IS EMPTY