We deliver to UK Mainland for Â£39
Rugs & Accessories are delivered FREE on all orders over Â£30, otherwise delivery is Â£9.95
We also offer a Click & Collect Service, you can buy online and collect in one of our eight UK stores, click here for details.
When will i get my item(s)?
Accessories: We aim to delivery accessories/rugs within 72 hours via Parcelforce
Furniture: On the product page you will see whether the item is in stock, or if not you will see a delivery estimate, this is when the item will be delivered into our warehouse and once in stock our delivery team will contact you to arrange a delivery date.
Estimated delivery times once furniture is in stock:
North East, Yorkshire and East Midlands: USUALLY WITHIN 7 WORKING DAYS
Can I track my order?
Yes you can! 24 hours after your order has been placed you can track your order using the order number supplied to you via email, click here to track your order
How will my item(s) be delivered?
At Barker and Stonehouse we have our own delivery fleet of full time employees that have been trained to exacting standards to make sure that your own delivery day is pleasurable and stress free.
If you have provided your mobile number then we will send you an SMS the night before with a 2 hour window. Our drivers will also call 1 hour before arrival to make you aware they are on their way.
Furniture is placed in your chosen room and we remove all packaging.
Accessories and rugs are delivered via Parcelforce, please note that a signature is required.
What if the furniture doesn't fit on delivery?
It is your responsibility to advise us at the time of ordering your furniture of difficulties that may be encountered when delivering to your property ensuring this information is documented in the comments box when ordering. Safe access to the room of choice must also be considered ensuring the route is clear.
Any costs incurred affecting delivery will not be the responsibility of Barker & Stonehouse i.e. door or window removal etc. Barker & Stonehouse are only responsible for delivery to your front door.
What if it has been longer than the estimated delivery time?
We would like to apologise, all delivery times given by us are approximate. We always give delivery times in good faith but cannot be held responsible for any direct or indirect loss due to any reasonable delay or delays due to unforeseen circumstances outside of our reasonable control.
Do you deliver outside of the UK?
We don't, but we can deliver to any UK mainland shipping port for Â£39 but you must arrange your own shipping.