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Once item is in stock
Delivery to North East, Yorkshire and Midlands 2 weeks
Rest of Mainland UK up to maximum of 4 weeks
At Barker & Stonehouse we understand how important it is for our customers to have expert, professional and courteous delivery teams.
We use our own specialised delivery fleet
Will place the furniture in room of your choosing
Remove all packaging, leaving your furniture exactly where you want.
All of our delivery teams are full time employees and have been trained to exacting standards to make sure that your own delivery day is pleasurable and stress free, so all you need to do is sit back, relax and enjoy your quality Barker & Stonehouse furniture.
All delivery times given by us are approximate. We always give delivery times in good faith but cannot be held responsible for any direct or indirect loss due to any reasonable delay or delays due to unforeseen circumstances outside of our reasonable control. Delivery times are shown in the details of each product, those that state in stock will normally take 2 weeks to deliver within the North East and North Yorkshire. Outside of the North East and North Yorkshire delivery of in stock items can take up to 4 weeks.
It is your responsibility to advise us at the time of ordering your furniture of difficulties that may be encountered when delivering to your property ensuring this information is documented on the sales order form overleaf. Safe access to the room of choice must also be considered ensuring the route is clear.
Any costs incurred affecting delivery will not be the responsibility of Barker & Stonehouse i.e. door or window removal etc.
Barker & Stonehouse are only responsible for delivery to your front door.
All delivery times given by us are approximate. We always give delivery times in good faith but cannot be held responsible for any direct or indirect loss due to any reasonable delay or delays due to unforeseen circumstances outside of our reasonable control. Delivery is normally 2 weeks for in stock goods goods that are delivered within the North East and North Yorkshire. Outside of the North East and North Yorkshire delivery of in stock items can take up to 4 weeks.
We guarantee the goods for two years. This guarantee does not cover any defect, fault or damage which arises through general wear and tear or mis-use (mis-use includes any failure to care for the goods in accordance with any care advice which we give to you). Also the guarantee does not cover defects which are brought to your attention before you agree to purchase the goods and which are noted on the sales invoice, i.e. clearance goods. Notification of any defect needs to be made to either the store of purchase or our dedicated service department in your area as soon as is practicable. Please note this guarantee does not affect your statutory rights.
We require you to inspect your goods thoroughly upon delivery and sign a despatch note to confirm the goods have been received and the furniture and your property have been left in good condition. Should a defect or fault be apparent with your furniture you should make a note of the problem on the despatch note or notify us in writing as soon as is practicable. If the defect is covered by our guarantee the goods will be repaired by us or alternatively at our option, we will provide replacements.
If you notify us within the two year guarantee period of any defect or fault which your goods have developed, provided that our inspection confirms that the defect or fault is covered by our guarantee, we will take such measures as may be necessary to rectify the problem to your reasonable satisfaction.
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If after supplying replacement goods on one occasion we cannot satisfy your requirements due to faulty items, we reserve the right to uplift the goods, refund any monies due, and consider the order cancelled.
If for any reason goods are not paid for in full prior to delivery the goods remain the property of Barker & Stonehouse Ltd. until fully paid.
Deliveries can only be made to one address for each purchase made.
